Privacy Policy

Effective Date: August 09, 2025

At Reflect and Rise Wellness Ltd. (“we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.reflectandrise.com (the “Site”) and use our services, including workshop registrations and payments processed through Wix.

1. Information We Collect

Personal Information: When you register for workshops or purchase products, we collect personal details such as your name, email address, phone number, billing information, and payment details.
Usage Data: We may collect information on how you interact with our Site, including IP addresses, browser type, and pages visited, to improve your experience.
Cookies and Tracking: Our Site uses cookies and similar technologies to enhance functionality and analyze traffic. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your personal data to:

Process your workshop registrations and payments securely through Wix Payment Integration.
Communicate with you about your bookings, updates, and promotional offers (you can unsubscribe at any time).
Improve our website, services, and customer support.
Comply with legal obligations.

3. Payment Processing

All payment transactions are securely handled by Wix Payments or other third-party payment processors integrated into our Site. We do not store your full payment information on our servers. Please review Wix’s privacy and security policies for details on payment processing.

4. Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted service providers who assist us with operations (such as payment processors and email services) under strict confidentiality agreements.

5. Data Security

We implement reasonable security measures to protect your personal data against unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access and update your personal information.
Request deletion or correction of your data.
Opt-out of marketing communications.
Withdraw consent where applicable.

To exercise these rights, please contact us at [contact email].

7. Children’s Privacy

Our services are not directed to individuals under 16 years old. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our Site with the effective date. We encourage you to review it periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to:

Reflect and Rise Wellness Ltd.
Email: info@reflectandrise.ca
Phone: 280-808-4756 or 604-537-0931
Address: Box 506- Lumby BC, V0E 2G0

Terms & Conditions

Terms and Conditions

Effective Date: August 08. 2025

Welcome to Reflect and Rise Wellness Ltd. (“we,” “us,” or “our”). By accessing or using our website www.reflectandrise.ca (the “Site”) and booking our retreats, workshops, or related services, you agree to comply with and be bound by the following terms and conditions.

1. Bookings and Payments

All bookings for retreats and workshops are subject to availability.
Payments must be made in full or according to the payment plan specified at the time of booking.
We accept payments through the secure Wix Payment system and other authorized methods.
Prices and packages are subject to change without prior notice, but changes will not affect confirmed bookings.

2. Cancellations and Refunds

Cancellations must be made in writing via email to info@reflectandrise.ca.
Refund and cancellation policies vary by event; please review specific policies provided at booking as per your contract.
In general, refunds are available only if cancellation occurs within the specified timeframe.
We reserve the right to cancel or reschedule events; in such cases, you will be offered a full refund or alternative dates.

3. Health and Safety

Participants are responsible for their own health and safety during retreats and workshops.
Please disclose any medical conditions or special needs prior to attendance.
We reserve the right to refuse participation if a condition poses a risk to the participant or others.

4. Code of Conduct

We expect respectful and professional behavior from all participants.
Disruptive, abusive, or unsafe behavior may result in removal from the event without refund.
Participants agree to respect confidentiality and privacy of others.
It is expected that all participants respect any additional policies set by venues, contractors, etc. Violation of any policies can result in removal from the retreat without question or refund.

5. Intellectual Property

All content on this Site, including text, images, logos, and materials, are the property of Reflect and Rise Wellness Ltd. or licensed to us.
You may not reproduce, distribute, or use content without prior written permission.

6. Liability

Participation is at your own risk. We are not liable for any injury, loss, or damage arising from your participation in our services except where required by law.
The company will not be liable for activities done during free time.
We do not guarantee specific outcomes from our programs.

7. Privacy

Your personal information is collected and used in accordance with our Privacy Policy, which is incorporated by reference.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. The latest version will always be available on our Site.

9. Governing Law

These Terms are governed by the laws of British Columbia, Canada.

10. Contact

If you have questions about these Terms and Conditions, please contact us at:
Reflect and Rise Wellness Ltd.
Email: info@reflectandrise.ca
Phone: 604-537-0931 or 250-808-4756
Address: Box 506, Lumby, BC, V0E2G0